One-Hour Response Guarantee in Cloud Web Hosting
Our guaranteed maximum reaction time for any ticket that you open or any email that you send is only sixty minutes, even in case you contact us on weekends and legal holidays. Irrespective of the nature of your problem or inquiry, we will lend you a helping hand instantly and will supply you with the needed info to rectify any problem with your websites. The actual reply time usually does not exceed 15 to 20 minutes, which implies that you can just forget about waiting around for hours on end to get a problem sorted out or what’s even worse – waiting one whole day only to get a reply that more info is needed whilst nothing is solved. We’ll give you assistance at once purely because we realize exactly how invaluable time can be in the dynamic online era. The 1-hour reply guarantee applies to any technical or billing inquiry that you might have with regards to our cloud web hosting.