Though this isn't the mainaspect to identify a reliable cloud web hosting supplier from a bad one and a reseller from a real supplier, having the option to call and talk to a live person is a sign that you are not working with a one-person service provider and that you can get in touch with someone if you're in need of support. The telephone support for website hosting services may vary from basic to dedicated, so the issues which can be resolved through a call vary depending on the supplier. In most cases, these matters are simpler and feature billing or first level technical issues as more complex matters usually need a support ticket where both you and the administrators can track what is going on with a given situation. Nevertheless, having the option to phone call your service provider can save you considerable time and efforts for the multitude of tiny problems that will eventually appear when you manage your website hosting account.
Phone Support in Cloud Web Hosting
In case you decide to buy one of our cloud web hosting, you will be able to speak with our support crew over the telephone for 14 hrs per day. We can assist you in choosing the perfect plan for your sites because we are aware that it is better to discuss this kind of matters with a live person. In case you already have an account, we are able to assist you with all sales/billing questions as well as general issues, even with some tech matters which don't require a lot of time or escalation to an administrator as it'll be more appropriate to open a ticket for time-consuming matters so as to have all the correspondence in one place. We now have telephone numbers in the United States, the UK and Australia, so you can call the one you prefer and speak with our representatives.