1 hour ticket response
Fast support is our principal priority and this is the reason why we’ve got a team of well–trained tech support engineers who are eager to offer a fast response to any question that you might possibly have. Simply open your technical support ticket from your Web Hosting Control Panel and we’ll respond back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute technical support ticket response time.
An Outstanding Customer Care Service
Each member of our tech support team has lots of years of experience in the cloud web hosting world and the vast majority of them have worked for us for at least 5 years. They all are prepared to reply to all your requests in the most competent way possible.
An Easy–to–Navigate Help Center Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help Center, which offers various sources of information. You can search through a routinely updated knowledge base offering web hosting account administration articles and website administration articles, watch our step–by–step video tutorials or check the F.A.Q. repository.